Privacy Policy

Learn how BainaBatta collects, uses, and protects your information.

Effective: May 28, 2025
Last Updated: May 28, 2026
Table of Contents
1Introduction 2Information We Collect 3How We Use Your Information 4Third-Party Services 5Data Sharing 6Data Retention 7Your Rights 8Children's Privacy 9Security 10Changes to This Policy 11Contact Us

1. Introduction

BainaBatta ("we", "our", or "us") operates the BainaBatta mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using BainaBatta, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account & Contact Information
  • Full name
  • Email address
  • Phone number
  • Physical / delivery address
  • Profile photo
Location Data
  • Precise GPS location (nearby listings & map search)
  • Approximate location (regional content filtering)
User Content
  • Photos and videos for item listings
  • Voice messages and audio recordings in chat
  • Item descriptions, titles, and listing details
  • Chat messages between buyers and sellers
Financial Information
  • Payment method details (via Stripe & Razorpay)
  • Transaction history and order records
  • Wallet balance and top-up history
  • Purchase history
Device & Usage Data
  • Device identifier (push notifications via Firebase)
  • App usage and interaction data (Firebase Analytics)
  • Advertising identifier (Google AdMob)
  • Crash logs and performance data

3. How We Use Your Information

We use the collected information to:

Create and manage your account
Enable buying and selling of items
Process payments and transactions
Show nearby listings based on your location
Send order updates and push notifications
Display relevant advertisements via Google AdMob
Provide customer support
Improve app performance and fix bugs
Prevent fraud and ensure platform security
Send promotional offers and loyalty rewards (with your consent)

4. Third-Party Services

BainaBatta uses the following third-party services that may collect data:

Service Purpose Privacy Policy
Firebase (Google) Authentication, database, analytics, push notifications firebase.google.com/support/privacy
Google AdMob In-app advertising policies.google.com/privacy
Google Maps Location and map features policies.google.com/privacy
Google Sign-In Social login policies.google.com/privacy
Stripe Payment processing stripe.com/privacy
Razorpay Payment processing razorpay.com/privacy

5. Data Sharing

We do not sell your personal data.

We may share your data with:

  • Service providers necessary to operate the app (payment processors, cloud hosting)
  • Other users only as needed for transactions (e.g., your name and address shared with a seller for delivery)
  • Law enforcement if required by applicable law
  • Business transfers in case of merger or acquisition

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

7. Your Rights

You have the right to:

Access Your Data

Access the personal data we hold about you

Correct Information

Correct inaccurate data

Request Deletion

Request deletion of your data

Opt Out of Marketing

Opt out of marketing communications

Withdraw Location Consent

Withdraw consent for location access at any time via device settings

8. Children's Privacy

BainaBatta is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

9. Security

We implement industry-standard security measures including HTTPS encryption for all data transmission.

HTTPS Encryption
All data encrypted in transit
Secure Servers
Protected infrastructure
Access Control
Need-to-know basis only

However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date. Continued use of the App after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company BainaBatta
Website bainabatta.com
Contact Support Team
Policy Updates: This privacy policy may be updated from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.